Privacy Policy


This document describes the privacy policy for the website (hereinafter – the “Site”) of the Limited Liability Company “CLINICA 311” (hereinafter – “CLINICA 311 LLC”). This document explains what types of information may be collected and stored on the Site, and how this information may be used and provided.

Collection and use of personal data.

Personal data is information or a set of information about a natural person who is identified or can be specifically identified.

The Site visitor may be asked to enter personal data in order to make an appointment with a doctor on the Site.

After filling out the feedback form, it is considered that the visitor has given his consent to the processing of his personal and contact data by KLINIKA 311 LLC.

“CLINICA 311” LLC may store information about the connection, traffic, date and time of the visitor’s time on the Site.

Personal data of visitors is used to ensure the exchange of information, relations in the field of communications in accordance with the Laws of Ukraine “On Personal Data Protection”, “On Information”, “On Entrepreneurship”, ND TZI 2.5-010-03 “Requirements for the protection of information on WEB pages from unauthorized access”.

Personal data of visitors can be stored for 3 years.

The Site records the domain name or IP address of the visitor’s computer, access date, files (file name and URL), HTTP response code and the website from which the visitor entered the Site, the number of bytes transferred during session

The Site uses cookies to support security functions and their launch, to provide the most complete information about KLINIKA 311 LLC and the capabilities of KLINIKA 311 LLC.

Cookies also make it possible to track violations of the privacy policy and terms of use of the Site by visitors on their devices. If you continue to use the Website of “CLINICA 311” LLC, this means your consent to our use of cookies and your receipt of all cookie files and the possibility of “CLINICA 311” LLC sending you the latest information about current offers and promotions. At any time, you can easily refuse the mailing or prohibit the use of cookies through the personal settings of your device.

With the help of the Google Analytics system, statistics about visits to the Site are collected, such as the pages visited, the number of page views, the information that was downloaded, the domains of the Internet providers and the countries of origin of the visitors, as well as the addresses of the websites visited before and after Site, etc. None of these actions are associated with the visitor personally and are measured only in aggregate.

Terms of providing information.

The site may contain links to other sites. Such links are provided for informational purposes only. The fact that “CLINICA 311” LLC provides a link to an external resource does not mean that “CLINICA 311” LLC fully approves of the positions expressed there, nor does it guarantee the accuracy of the information posted there. KLINIKA 311 LLC is not responsible for the privacy policy or content of these sites. If you have any questions or concerns about this policy, you can contact us at

Automatic collection and use of information.

The following information is automatically collected and stored:

  • domain name, IP address with which the visitor accesses the Site;
  • type of browser and operating system;
  • date and time of visiting the Site;
  • viewed pages;
  • if the visitor went to the Site via a link from another site – the address of this Site.

Information about traffic that passes through the network, e-mail, and visitor activity on the Internet, on the Site, is protected in accordance with the current legislation of Ukraine.

LLC “CLINICA 311” has the right to provide any personal information of visitors to the Site at the request of law enforcement agencies, according to a court order/decision or within the framework of other legal procedures, or at any other legitimate request in accordance with the current legislation of Ukraine.

All rights to the content of the Site belong to KLINIKA 311 LLC.

This site as a whole and its individual elements are protected by the Law of Ukraine “On Copyright and Related Rights”, other normative documents of the current legislation of Ukraine, international treaties, etc.

Visitors to the Site must not distribute, modify, transfer, use or reuse any information from the Site for any public and/or commercial purpose without the written permission of KLINIKA 311 LLC. The copied information must contain an active hyperlink to the Site.

When working with the site, visitors are not granted the right to intellectual property, neither to the Site itself, nor to its content, nor to the use of any branding elements or logos of the Site.

If you visit this Site, you automatically agree to this privacy policy and its terms. If you do not agree with this privacy policy and its terms, you should leave this site.

Change of privacy policy.

By using the Site, the visitor accepts the terms of this privacy policy, considers and agrees that this privacy policy may change from time to time. Changes made to the privacy policy are published on this page of the Site.

In some cases, KLINIKA 311 LLC reserves the right to publish separate privacy notices for certain programs.